Reefer Intelligence
Monitor the Load. Not Just the Temperature.
FreightFlow connects the temperature requirements of the freight with what the reefer is actually doing—continuously monitoring temperature, setpoint, operating mode, precooling, equipment health and historical performance throughout the life of the load.
Reefer intelligence / Load view
Sample dataHypothetical load • Illustrative control-center view
- Truck / Trailer
- 2147 / 18630T
- Load Number
- FF-2086
- Customer
- Sample Customer
- Origin / Destination
- Dallas, TX → Atlanta, GA
- Current Box Temperature
- 23°F
- BOL Temperature Requirement
- −10°F
- Reefer Setpoint
- 20°F
Attention Required
Sample Data • Required: −10°F / Continuous. Setpoint: 20°F / Cycle.
Investigate the shipment requirement and reefer configuration. This sample is not a live alert.
- Operating Mode
- Cycle
- Trailer Location
- Near Memphis, TN
- Reefer Fuel
- 18 gal
- Fault Codes
- DEMO-01 (illustrative)
- Precool Status
- Not verified
- Rule Status
- Mismatch
Historical lane context • Sample Data
Comparable load requirement: −10°F / Continuous. Current settings differ from the hypothetical lane reference.
All figures and identifiers are Sample Data—hypothetical, not customer results. DEMO-01 is not a manufacturer fault code.
Current Capabilities
A reefer can be running and still be running wrong.
Traditional monitoring tells you the temperature of the trailer. FreightFlow adds the context needed to understand whether the trailer is operating correctly for the freight inside it.
The system compares load requirements, reefer settings, actual box temperature, operating mode and historical performance to identify conditions that deserve attention.
Temperature
Is the trailer actually maintaining the temperature required by the load?
Setpoint
Does the reefer setting match what was ordered?
Mode
Is the unit running in the appropriate operating mode for the product?
History
Is this load behaving consistently with comparable loads on the same lane?
Load Requirements
Read the shipment instructions before judging the reefer.
FreightFlow can extract temperature requirements from bills of lading and shipment documentation and compare those instructions with the actual reefer configuration.
Instead of asking operations to manually determine whether the trailer is set correctly, FreightFlow can continuously compare the ordered temperature with the reefer setpoint, box temperature and operating mode.
- BOL / Shipment Document
- Required Temperature & Mode
- Reefer Setpoint
- Actual Box Temperature
- FreightFlow Validation
Hypothetical Example • Sample Data
- Order
- −10°F
- Setpoint
- 20°F
- Box
- 23°F
- Status
- Attention Required
Interactive Product Demo
See What FreightFlow Is Watching.
Select a hypothetical scenario to see the operating context, why it was flagged and what should be investigated.
FreightFlow / Reefer intelligence
Sample load FF-2086 · Trailer 18630T · Illustrative operating view—not live telemetry.
Temperature Mismatch
Attention requiredBOL requires −10°F, reefer setpoint is 20°F and current box temperature is 23°F.
What FreightFlow Sees
- BOL temperature requirement
- −10°F
- Reefer setpoint
- 20°F
- Current box temperature
- 23°F
- Shipment operating mode
- Continuous
- Reported operating mode
- Continuous
- Validation status
- Temperature mismatch
Historical context • Sample Data
Comparable hypothetical loads on this lane specify −10°F. The current setpoint and box temperature do not match that requirement.
Why It Was Flagged
The shipment calls for −10°F, but the unit is set to 20°F and the box is at 23°F. Both the configuration and actual temperature differ from the shipment requirement.
Recommended Action
- 01Verify the BOL, customer instructions and freshness of the telemetry.
- 02Ask operations and the driver to investigate the unit settings and follow the approved configuration procedure.
- 03Review the load’s temperature history and escalate through the fleet’s product-protection process if needed.
All figures and identifiers are hypothetical Sample Data, not customer results. Actions shown are for human investigation; this demo does not control equipment.
Want to see this against your operation?
Book a DemoMode Validation
Temperature alone doesn’t tell the whole story.
Different commodities can require different reefer operating strategies. A trailer at the correct temperature may still be operating in a mode that is inconsistent with the shipment requirements.
FreightFlow can compare operating mode with shipment requirements and configured rules to identify potential mismatches such as Continuous versus Cycle operation.
- Shipment Requirement
- Temperature
- Setpoint
- Mode
- Validation
Before Pickup
Know whether the trailer will be ready before loading begins.
Precooling shouldn’t begin when the driver reaches the dock.
FreightFlow can use ambient temperature, trailer conditions, required loading temperature and historical cooling performance to help determine how far in advance a reefer should begin running.
The goal is to identify trailers that may not reach the required temperature before their scheduled loading time—and give operations time to act.
- Current Ambient Temperature
- Required Load Temperature
- Estimated Cooling Time
- Recommended Precool Start
- Pickup Appointment
Turn precooling from a driver reminder into a measurable operating process.
Historical Load Intelligence
Every completed load makes the next load smarter.
FreightFlow can compare a current shipment with previous loads moving similar products across the same lanes.
Historical performance helps identify whether a trailer is cooling, maintaining temperature and operating consistently with what has worked successfully in the past.
Current Load
Same Customer + Same Commodity + Same Lane + Similar Conditions
- Cooling performance
- Temperature stability
- Reefer operating mode
- Runtime behavior
- Setpoint history
- Seasonal and ambient differences
Don’t evaluate a refrigerated load in isolation. Compare it with what normal looks like.
Exception-Based Operations
Show operations what needs attention—not another screen of green dots.
A refrigerated fleet can have thousands of active trailers. FreightFlow is designed to prioritize the small percentage that require human attention.
Temperature
Actual temperature outside expected range.
Mode
Operating mode does not match shipment requirements.
Setpoint
Setpoint inconsistent with the BOL, customer rule or historical expectation.
Equipment
Reefer fault or equipment condition requires attention.
Data
Required data cannot be verified or is missing.
Precool
Trailer may not reach loading temperature before the appointment.
Operations sees the exception, why FreightFlow flagged it and what needs to be investigated.
From Alert to Action
Don’t stop at identifying the problem. Start the maintenance process.
FreightFlow can integrate with existing maintenance workflows so reefer faults and equipment issues can move from monitoring into action.
When qualifying conditions are identified, the system can provide the equipment, load and fault information needed to initiate a maintenance ticket within the fleet’s existing maintenance process.
- Reefer Fault
- FreightFlow Detection
- Severity & Load Context
- Maintenance Ticket
- Operations / Maintenance Action
The goal isn’t another alert. It’s a faster path to resolution.
Product Quality
Move from temperature compliance to product protection.
A standard temperature and operating-mode setting may not be the optimal strategy for every product, lane and operating condition.
By analyzing historical reefer performance, temperature stability, runtime and shipment outcomes, FreightFlow can help fleets and shippers better understand how reefer operating strategies affect product protection.
That intelligence can support the development and refinement of reefer configuration programs, including OptiSet-style profiles where supported, designed around specific commodities and operating requirements.
- Commodity
- Temperature Requirement
- Lane History
- Ambient Conditions
- Reefer Performance
The goal isn’t simply to keep the trailer at a number. It’s to protect the product from pickup through delivery.
For Shippers
Know how your product was protected—not just where it was delivered.
Shippers can gain greater visibility into the refrigerated environment protecting their freight throughout transportation.
- Required versus actual temperature
- Temperature stability throughout transit
- Reefer operating mode
- Precooling performance
- Exceptions during the load
- Historical performance by lane
- Documented load-level temperature records
- Explore FreightFlow for Shippers
Better visibility gives transportation and quality teams more information about how refrigerated freight was handled from pickup through delivery.
For Carriers
Protect the freight before a temperature issue becomes a claim.
FreightFlow gives operations teams one view of the shipment requirement, reefer configuration, temperature condition and equipment health—helping them identify problems earlier and focus attention where it matters.
- Reduce manual monitoring
- Prioritize loads requiring attention
- Validate driver reefer settings
- Improve precooling discipline
- Connect reefer issues with maintenance workflows
- Build historical intelligence around lanes and commodities
Product Roadmap
Future Capability / Roadmap • Not currently available
From detecting reefer problems to preparing for the repair.
FreightFlow’s long-term vision extends beyond fleet monitoring. Future integrations could securely connect severe reefer fault information with authorized reefer service networks—giving service locations advance visibility into an inbound unit and potentially identifying likely parts or service requirements before the trailer arrives.
- Severe Fault Code
- Diagnosis / Severity
- Maintenance Team
- Authorized Service Location
- Potential Parts Requirement
- Faster Repair Preparation
Future-state concept only. Service-network connections and advance parts identification are roadmap capabilities, not currently available integrations.
Know what’s happening inside every refrigerated load.
See how FreightFlow combines shipment requirements, reefer telemetry, historical performance and maintenance intelligence into one exception-based view of your refrigerated operation.
Book a DemoBuilt for refrigerated transportation. Designed to protect the load.