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FreightFlow
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For Carriers

Know the Gap Between Your Fuel Surcharge and Actual Fuel Cost.

FreightFlow shows what you actually spend on tractor fuel, reefer fuel and deadhead by load⁠—and compares it directly against the fuel surcharge you receive.

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Carrier intelligence / Overview

Sample data

Sample Data • April 2026 • Hypothetical operating view

Revenue
$48,500
Actual Fuel Cost
$8,640
Fuel Surcharge Recovery
$7,320
Fuel Recovery Gap
−$1,320

Sample Data • Gap = surcharge received − actual fuel cost. Negative values represent fuel expense not recovered. Revenue includes surcharge.

Tractor Fuel
$7,200
Reefer Fuel
$1,440
Deadhead Miles
1,800
Loads Requiring Attention
6
Temperature Exceptions
3
Reefer Faults
2

Actual cost vs. surcharge received

ActualSurcharge received

Sample Data • USD weekly totals • Scale: $0–$3,000

All figures are Sample Data—hypothetical, not customer results. Attention categories may overlap.

The Carrier Problem

The data exists. The problem is connecting it.

Carriers operate across TMS platforms, telematics, fuel cards, reefer systems, maintenance software and customer billing systems. Each system tells part of the story.

FreightFlow brings those signals together at the load level so operations, pricing, finance and maintenance teams can understand what actually happened⁠—and what needs attention.

  • TMS
  • Telematics
  • Fuel Card
  • Reefer
  • Maintenance
  • Billing
FreightFlow
Load-Level Intelligence

Interactive Product Demo

See What FreightFlow Finds in Your Operation.

FreightFlow connects fuel, load, reefer and equipment data to show carriers where money is being lost, where freight is at risk and what needs attention.

FreightFlow / Carrier intelligence

Hypothetical Sample Data

Demonstration workspace • Illustrative load and equipment records only

Is your fuel surcharge actually covering your fuel?

Load
FF-1042
Lane
Dallas, TX → Atlanta, GA
Loaded Miles
780
Deadhead Miles
92
Fuel Surcharge Received
$550
Actual Tractor Fuel
$470
Actual Reefer Fuel
$95
Deadhead Fuel Cost
$75
Total Actual Fuel Cost
$640
Recovery Shortfall
$90

Actual fuel cost composition • $640

Surcharge received$550
Actual fuel cost$640

$90 of this hypothetical load’s fuel expense was not recovered through the fuel surcharge.

Sample accounting: tractor fuel excludes the deadhead fuel shown separately.

FreightFlow connects actual fuel activity with the fuel surcharge received so carriers can see recovery by load, lane and customer.

All figures, load IDs, trailer IDs and conditions shown are Hypothetical Sample Data—not customer results.

One Platform. Multiple Teams.

  • Operations

    See which loads require attention.

  • Pricing

    Understand actual fuel economics by customer and lane.

  • Maintenance

    Connect equipment faults with load urgency.

  • Finance

    Reconcile actual fuel cost against customer reimbursement.

Want to see what FreightFlow finds in your operation?

Give us a sample of your loads and we’ll show you the fuel, reefer and operating intelligence FreightFlow can uncover.

Fuel Economics

Stop guessing whether your fuel surcharge covers your fuel.

Traditional fuel programs reimburse based on formulas. Your trucks burn fuel in the real world.

True Fuel connects actual operating data with customer reimbursement so carriers can understand fuel recovery by load, lane and customer.

  • Tractor Fuel

    Understand actual tractor fuel consumption associated with the freight.

  • Reefer Fuel

    Separate trailer fuel from tractor fuel and see the additional cost of refrigerated operations.

  • Deadhead

    Connect empty miles and their fuel expense back to the load or customer that created them.

  • Fuel Surcharge Recovery

    Compare actual fuel expense with the fuel surcharge received.

One load tells you what happened. Thousands of loads show you where your pricing needs to change.

Explore True Fuel

Customer Profitability

Not every customer costs the same to serve.

Two customers paying similar rates can create very different operating economics. Deadhead, reefer requirements, facility dwell, lane characteristics and fuel reimbursement can materially change the true cost of servicing the freight.

  • Customer
  • Lane
  • Facility
  • Division
  • Dedicated fleet
  • OTR fleet
  • Tractor
  • Trailer
  • Time period

Use actual operating data in pricing reviews, bid decisions and customer conversations.

Deadhead

Empty miles still burn fuel.

Deadhead is often treated as a network-level metric. FreightFlow connects it back to the freight that caused it.

That allows carriers to understand the complete fuel economics of serving a customer or lane⁠—not just the loaded portion of the trip.

Hypothetical Sample Movement • Sample Data

  1. Empty reposition90 miles$60 fuel cost
  2. Pickup0 miles$20 fuel cost
  3. Loaded movement720 miles$530 fuel cost
  4. Delivery0 miles$30 fuel cost

Sample Data • Complete movement: 810 miles · $640 fuel cost

Hypothetical figures include fuel activity across the complete movement, including pickup and delivery. These are not customer results.

Refrigerated Operations

Protect the freight before an exception becomes a claim.

FreightFlow combines load requirements with reefer telemetry to identify temperature, setpoint, operating mode, precooling and equipment conditions that require attention.

  • BOL Validation

    Compare shipment temperature requirements with actual reefer settings.

  • Temperature & Mode

    Identify loads operating outside expected temperature or mode parameters.

  • Precool

    Identify trailers that may not be ready for their loading appointment.

  • Historical Intelligence

    Compare current loads against previous performance on similar lanes and commodities.

  • Equipment Faults

    Surface reefer faults alongside the shipment and operating context.

  • Explore Reefer Intelligence

Exception-Based Operations

Don’t give your team another screen to watch. Tell them what needs attention.

Transportation operations teams already manage hundreds or thousands of active loads. FreightFlow is designed to identify the exceptions that deserve human attention rather than forcing teams to manually monitor every shipment.

  • Fuel recovery exception

  • Temperature exception

  • Setpoint mismatch

  • Reefer mode mismatch

  • Precool risk

  • Missing data

  • Severe fault code

  • Appointment or shipment issue

See the problem, understand why it was flagged and determine what action needs to happen next.

Maintenance

Connect the load to the equipment problem.

A reefer fault isn’t just a maintenance event when the trailer is carrying temperature-sensitive freight.

FreightFlow can combine equipment alerts with the load, customer, product and delivery context so operations and maintenance teams can prioritize the right response.

Where integrations are available, qualifying equipment issues can move directly into existing maintenance workflows rather than stopping at an alert.

  1. Fault Detected
  2. Load Context
  3. Severity
  4. Maintenance Workflow
  5. Resolution

Precool

Make precooling measurable.

Drivers are often told to start the reefer before pickup, but the amount of time required depends on ambient conditions, required temperature, trailer performance and loading requirements.

FreightFlow can use those inputs and historical cooling performance to identify when a trailer should begin precooling and whether it is likely to be ready by the pickup appointment.

Turn precooling from a rule of thumb into an operating process.

Pricing & Sales

Price the freight you actually operate.

Pricing decisions often rely on averages. FreightFlow helps carriers bring actual operating conditions into the conversation.

  • Customer Reviews

    Understand fuel recovery and operating behavior by customer.

  • Bid Decisions

    See actual lane economics before committing to future pricing.

  • Fuel Programs

    Quantify where reimbursement differs from real operating expense.

  • Dedicated Fleets

    Understand tractor fuel, reefer fuel and deadhead within individual fleet operations.

Better data doesn’t replace pricing judgment. It gives pricing teams better facts to work with.

For Operations

One platform. Multiple teams.

  • Operations

    See the loads and exceptions that require attention.

  • Pricing

    Understand actual load, lane and customer economics.

  • Maintenance

    Connect equipment conditions with shipment urgency.

  • Finance

    Reconcile fuel expense and customer reimbursement with greater detail.

Built Around Existing Systems

Keep the systems you already run. Make the data more useful.

FreightFlow is designed to work across the carrier’s existing technology environment rather than requiring a rip-and-replace strategy.

  • TMS

    Load, customer, lane and shipment data.

  • Telematics

    Tractor movement, mileage and operating information.

  • Fuel Cards

    Transaction and fuel expense data.

  • Reefer Telematics

    Temperature, setpoint, mode, runtime and equipment information.

  • Maintenance

    Equipment faults and maintenance workflows.

  • Billing

    Customer fuel surcharge and load-level reimbursement.

Connect the systems. Reconcile the data. Surface the exceptions.

Carrier Outcomes

Make better decisions with the freight you’re already moving.

  • Understand

    See the real operating economics behind each load.

  • Identify

    Find recovery gaps, operating exceptions and equipment risks.

  • Act

    Give the right team the information needed to respond.

  • Improve

    Use historical data to improve pricing, operating practices and customer conversations.

See what FreightFlow finds in your operation.

Give us a sample of your loads and we’ll show you how fuel, reefer activity, deadhead, reimbursement and operating exceptions come together at the load level.

Book a Demo

Built from transportation operations. Built for refrigerated carriers.